Bon Air Shell
8762 West Huguenot Rd, Richmond, VA 23235 804.272.3232
There are some things Bon Air Shell customers should know about automotive service and repair in Richmond. First and foremost, Bon Air Shell cares about you and your family's safety. And they really appreciate your business. Bon Air Shell wants to build a trusting relationship that becomes the foundation for a mutually beneficial experience for years to come.
Building on that foundation, there are some things that would help you understand the Richmond auto service and repair business better. First, it can be really hard to fix cars. The days of shade tree mechanics in VA are long gone. The majority of automotive systems are computerized. It takes a lot of training and very expensive equipment to diagnose and repair modern vehicles.
The technicians who work at Bon Air Shell need extensive computer training – not just how to run the diagnostic systems, but also how to search for the right parts, network with other technicians to help them with a difficult problem and pull together a job order that makes sure that each step of the process is addressed.
The threshold for getting started as a technician gets higher all the time and there is a huge commitment to on-going training every year. This training takes time and money. It contributes to business overhead. The average Richmond driver may not realize the business and environmental regulations Bon Air Shell must comply with. Of course that costs money too. Like any Richmond business, overhead is a big factor.
When you go into a your favorite Richmond restaurant, you don't value the meal by what the food would cost at the grocery store. The restaurant has rent, wages, insurance, taxes, utilities, professional fees, equipment, supplies – you get the picture. The restaurant has to charge enough to not only pay for the ingredients, but for all these other things as well while making enough profit to remain in business. If you value the meal and are satisfied with your dining experience, you'll come back and tell your Richmond friends.
It's the same for Bon Air Shell in Richmond. The value of its service is not the cost of the parts they replace, but in your satisfaction with the results. If they deliver a good product at a fair price, customers are happy to see them succeed as a business.
Your team at Bon Air Shell loves to see Richmond customers whenever they come in, but they would much rather see them three or four times a year for routine maintenance than once a year on a tow truck. They want to work together with you to avoid breakdowns.
Tell your friends and family to go into Bon Air Shell for their scheduled maintenance, too. That lowers Bon Air Shell's marketing costs and helps keep its labor rates down. That's good for everyone.
Give us a call.
Bon Air Shell
8762 West Huguenot Rd
Richmond, VA 23235
804.272.3232